You can be fully operational in under an hour. Here is the sequence.
Step 1: Create your account
Go to thatapp.io and click Start Free. No credit card required. You will create a username and password, then land in the platform.
Step 2: Open AVA
AVA is in the navigation bar. Click it. You will see a chat interface. This is where you run your entire ThatApp experience — connecting platforms, running queries, building automations, generating documents.
Step 3: Connect your first platform
Type the name of the platform you want to connect. For example:
"I want to connect Podio."
AVA will walk you through authorization. For OAuth platforms, she will show you a button. For API key platforms, she will ask for credentials one at a time. For SQL databases, she will ask for connection details.
Step 4: Wait for your lake to populate
ThatApp reads your complete platform history and builds your data lake. Depending on the size of your data, this takes between a few minutes and a few hours. You do not need to wait — you can ask AVA questions while the sync runs.
Step 5: Ask AVA your first question
Once your lake is populated, try:
"What are the most recent records in [your platform]?"
or
"How many active records do I have in [your platform]?"
AVA will answer from your actual data.
Step 6: Invite your team
Tell AVA: "I want to invite [name] from our team." She will ask about access levels and send the invitation.
That's it
You are connected. Your lake is live. AVA knows your data. IRIS will deliver your first organizational brief next Thursday.
If something goes wrong: The most common issue is an authorization that expires mid-flow. If AVA reports a connection error, restart the connection from Step 3. Your existing lake data is not affected.
Related: What ThatApp Is and How It Works · How to Connect Your First Platform